About Us

who we are

E transcription is a leading provider of high quality transcription services to clients all across Canada. We have been providing reliable and cost effective transcription services to over 700 medical, legal, and business clients. Our highly trained team is committed to work with your specific needs. We offer customized service for long term or short term projects. At E Transcription our passion is serving you and our goal is to exceed your expectations. Our team prides itself on their accountability, integrity and commitment to each client.

Additionally, it is our corporate policy to maintain only the highest levels of privacy and security to ensure the safe keeping of every transcribed document. Our organization has measures in place which are in accordance with the Personal Health Information Protection Act (PHIPA). These stringent security measures include: 256 bit encryption, a comprehensive audit trail, and strict authentication protocols.

Our TYPISTS

At E Transcription we maintain a high standard of recruitment. Most of our typists have completed recognized transcription programs and on average have over 5 years of experience in the transcription field. All of our transcribers share a passion for delivering error-free, documents that our clients can rely on. Three level quality assurance process further ensures your document’s accuracy and we are proud to provide a 99% accuracy rate on all transcribed documents.

Our Security and Confidentiality Policy

E-transcription prides itself on providing a top-quality service which satisfies all of our customers’ needs. Security is the utmost important to our clients so we have made it our priority to have the most secure safety protocols in the industry. Our state-of-the-art security measures are constantly improving and updating to ensure they exceed industry standards.

E-Transcription ensures our clients security for 3 key areas:

  • A secure online transcription platform
  • Monitored client access
  • Controlled file management workflow.

Adherence To Client Confidentiality

Our strict adherence to client confidentiality is embedded in our mission of providing a top-tier service. We have thus taken various precautions to ensure that your information is safe. These include but are not limited to:

  • A secure SSL server for uploading and downloading is used with encryption and password protection for all files.
  • Our staff is thoroughly trained and act in accordance to the health insurance portability and accountability act. Additionally all staff are bound by nondisclosure agreements
  • All computers at our facility are equipped with the latest anti-virus software and are upgraded on a regular basis as new technology becomes available. In addition our network is protected by a secure firewall.
  • 256 SSL – bit encryption
  • A comprehensive audit trail
  • Strict authentication protocols:
  • All data is maintained at a secure centralized location and not stored at an individual workstation.
  • Access to patient records is tightly regulated and all information is given out on a need-to-know basis.
  • We do not archive any hard copy transcripts.
  • All transmission of information over the internet is highly secure.
  • All information is backed-up on secure servers.